Cracker Barrel complaint: Food Quality Poor Customer Service
Filed 8 Feb 2022 by Heriberto
On 02072022 I was served my order and received eggs that were not cooked to order and pancakes that were not fully cooked as well as bacon that was undercooked. I brought this to the attention of the waiter immediately and to my dismay as well as the other parties sitting at our table, the waiter began to examine the pancakes which were visibly undercooked. I was then told he would tell the Manager (Cindy). After about 15 minutes I was met by an unprofessional and rude manager by the name Cindy who if front of other patrons began to interrogate me regarding the condition of the food, even going to the extreme of asking for said food so she could examine it. This was belittling and unprofessional behavior. She reluctantly offered to replace these items, but I refused due to her unprofessional behavior and fear of reprisal.
Report
Discussion
0 comments
No comments yet. Been through something similar with Cracker Barrel? Start the discussion above.
More Cracker Barrel complaints
View all 193Loaded Sweet Potato is the worse sweet potato recipe I have tasted
No sweet potato fries on menu, only option is a loaded sweet potato. Majority of side was two huge marshmallows…
Food was not up to power taste and sloopy preparation
Food was not prepared correctly bread was not fresh just like the meal as if it had been sitting around…
we waited over an hour four our food. the manager finally came out and said they where working on our order after 20 minutes the waitree came out saying they had no fried chicken. I picked roast beef. it took another 20 minutes to get our food. In t
In the mean time three couples came in after us received there order and where leaving when we finally got…