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Cracker Barrel complaint: Customer service

Open 116 views Restaurants

Filed 7 Aug 2022 by Lori

My name is lori crouse, my parents and visited the restaurant last night about 4 30 5 pm. We ordered our food, we always ask for corn muffins and biscuits, they brought out the biscuits we had to ask again for the muffins again. We ordered our meal. I ordered a chicken blt. With only lettuce and mayo on it. It came back wrong it had something spicy on it. I kept waiting for more than 30 minutes. My parents was finished eating. I still haven’t gotten the meal , my step dad ordered a coleslaw and the bottom of the bowl was a core to the cabbage. I spoke to a manager I was really hot under the collar. We will not be coming back for a long time. Normally our meal is very good. The service was ridiculous. The waitres never came back to check on us at our table.

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