Cosori complaint: COSORI Air Fryer

Name: COSORI Air Fryer
Item: Cosori
Rating: 1
Author: Carol

Open 24 Mar 2023 221 views Consumer Electronics

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Filed 24 Mar 2023 by Carol

I have filled online for for recall of my recalled COSORI Air Fryer. I have talked to them on their phone at least twice and have filled out and sent photos 3 times. The last problem was the pictures didn’t show the cut cord on all 3 photos.

The pictures clearly show the cut cord on all 3 photos. It seems impossible to get a new Air Fryer. I have had 5 emails from COSORI! I don’t think they want you to get a new one. It’s impossible to do it! I have spent considerable time on this! It really is probably not worth the time, but I am so upset about it!

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Case details

Status: Open
Company: Cosori
Filed: 24 Mar 2023
Rating: 1/5
Desired resolution: Give me the replacement they say I can receive!
Problem: Recall replacement blocked by repeated photo requests
About: air fryer recall replacement

Progress

Filed
Company notified
Company replied
Resolved

24 Mar 2023 Complaint filed and published
24 Mar 2023 Message from Bizzy: we notified Cosori about this complaint.

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