My complaint:
I purchased a strawberry mint and original 6x packs of cornettos from Iceland and also own brand biscoff 6 pack the own brand was lovely ice cream nice cone crunchy a lovely treat! But the more expensive £3.50 each box cornettos the chocolate and ice cream was ok, but the cone on all varieties has has been inedible! Not happy I bought supposedly a better product and it was very poor! Can you explain why?
Suggested solution:
At least a refund! Would accept a voucher to replace, but would hope it would be of a bit higher value as a sign goodwill