Cornetto complaint: Corneto ice cream soft and ruberry

Name: Corneto ice cream soft and ruberry
Item: Cornetto
Rating: 1
Author: Nivern

Open 8 Aug 2023 141 views Food and Beverage Brands

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Filed 8 Aug 2023 by Nivern

I bought 2 cornetos from Spar Waterloo, verulam, Durban, South Africa, 4339.
Both ice creams tasted very old and the cones were ruberry and not crisp at all. I have video of the ice cream and proof of it being purchased today.

Cornetto complaint: Corneto ice cream soft and ruberry — Photo Nivern uploaded with this complaint

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Case details

Status: Open
Company: Cornetto
Filed: 8 Aug 2023
Rating: 1/5
Desired resolution: I would like to know after my description what resolution your company deems suitable. I would be able to send your company the video of the ice cream looking very ruberry and pliable.
Problem: Cones rubbery, ice cream tasted old
About: ice cream cones

Progress

Filed
Company notified
Company replied
Resolved

8 Aug 2023 Complaint filed and published
8 Aug 2023 Message from Bizzy: we notified Cornetto about this complaint.

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