My complaint:
I bought 2 cornetos from Spar Waterloo, verulam, Durban, South Africa, 4339.
Both ice creams tasted very old and the cones were ruberry and not crisp at all. I have video of the ice cream and proof of it being purchased today.
Suggested solution:
I would like to know after my description what resolution your company deems suitable. I would be able to send your company the video of the ice cream looking very ruberry and pliable.