Coinbase complaint: Coinbase not responsive

Name: Coinbase not responsive
Item: Coinbase
Author: Nixaliz

Open 29 Jun 2021 289 views Crypto / DeFi / Blockchain

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Filed 29 Jun 2021 by Nixaliz

I had to file 2 complaint with coinbase after I received phone calls saying my account was compromised. I froze my account and have been trying to reset the password and unlock the account 2 times and have sent over 12 follow up emails and they never respond. Yes te been over a month and I can’t even monitor my funds.

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Case details

Status: Open
Company: Coinbase
Filed: 29 Jun 2021
Desired resolution: Unlock my account.
Problem: Frozen account not unlocked, no replies
About: crypto exchange account
Dealing with it for: 30 days

Progress

Filed
Company notified
Company replied
Resolved

29 Jun 2021 Complaint filed and published
29 Jun 2021 Message from Bizzy: we notified Coinbase about this complaint.

See all 172 Coinbase complaints

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