Complaint: CANNOT GET into MY ACCT DUE TO PHONE Number CHANGE

on 18 July 2022 about Coinbase in category Crypto / DeFi / Blockchain

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My complaint:

i have contacted CB (Coinbase) at lease ten (10) times including trying to take photo of m drivers license, id and passport plus emails telling you about the change and requesting you to send verification code to y NEW phone number. yet – for over ten times you keep sending code to my old number that i have NO ACCESS to, FYI, it is impossibLe to focus the divers license on my webcam; i have tried doing it over ten times without success! AGAIN: my new phone number is 918-206-9415 WHICH CAN BE VERIFIED WITH THE PHONE COPANY.. could you possibly send me a text message to my new number for authentification? IT IS JUST A VERY SIMPLE ONE-STEP CHANGE. WHY MAKE IT SO UNNECESSARILY COMPLICATED AND HARD?!?!?!?

Suggested solution:

replace my old fone with my new fone which is 9182069415 SIMPLE

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