Coin Master complaint: Would like a refund

Name: Would like a refund
Item: Coin Master
Rating: 1
Author: Darrenlewisx

Open 12 Feb 2020 296 views Gaming

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Filed 12 Feb 2020 by Darrenlewisx

Hi i woke up and went to collect my daily bonus and found i accidentally purchased spins and spending £94.99…….. would there be anychance of a refund? Thaks darren

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Case details

Status: Open
Company: Coin Master
Filed: 12 Feb 2020
Rating: 1/5
Desired resolution: Move the daily bonus button from such a ridiculous position which is right next to the most expensive purchase of the game and would like a refund
Problem: Accidental purchase beside daily bonus button
About: in-game spins
At stake: £94.99

Progress

Filed
Company notified
Company replied
Resolved

12 Feb 2020 Complaint filed and published
12 Feb 2020 Message from Bizzy: we notified Coin Master about this complaint.

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