Coin Master complaint: Won the chest with gold card and never received

Complaint from Faithy7986 reported on 23 September 2020 about Coin Master

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My complaint:

I won the chest half way threw ticking quest then game crashed I left it for a few mins to see if that would work but it never. I closed the game down restarted it and it still hasn’t gave me it.

Suggested solution:

Give me what I should have won thanks .
I didn’t take a photo but I have took a picture of the coins I won while I was on there.

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