Coin Master complaint: Vulnerable person

Complaint from David Campbell reported on 20 October 2020 about Coin Master

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My complaint:

I have a friend that plays your game my friend has went through a hard time with having Lymphoma cancer while my friend was in hospital he started playing your game it helped him to not get bored while getting cancer treatment. My friend is not of a sound mind he is 39 years old but his mentle age would be no more than 1213. He has been playing your game for about a year and I have noticed that he is getting very down this past few months. I have came to notice the reason he is so down is because he has spent all his money he had been saving for years on your game he has spent over £5000. I have made him delete the game now and not play no more. This game has really played on my friends vulnerable side and has got him hooked when his life was at its worst and now because of your game he is struggling to get by day by day.

Suggested solution:

I would like coin master to pay my friend back his money he has wasted on this game

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