Coin Master complaint: Village level complaint

Name: Village level complaint
Item: Coin Master
Rating: 1
Author: Janette

Open 10 Nov 2020 129 views Gaming

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Filed 10 Nov 2020 by Janette

I was able to finished the level 110 village and unlock the village 111 and suddenly my village level was reduced down to level 11 and all my stars also was reduced.

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Case details

Status: Open
Company: Coin Master
Filed: 10 Nov 2020
Rating: 1/5
Desired resolution: Is there any possible action that you can foxwd out this problem? How can I return back my village level 111 and all my stars. Hoping you urgent actions. Thank you
Problem: Village level and stars reduced suddenly
About: mobile game

Progress

Filed
Company notified
Company replied
Resolved

10 Nov 2020 Complaint filed and published
10 Nov 2020 Message from Bizzy: we notified Coin Master about this complaint.

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