Coin Master complaint: Vanishing spins

Name: Vanishing spins
Item: Coin Master
Rating: 1
Author: Alex

Open 19 Dec 2019 709 views Gaming

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Filed 19 Dec 2019 by Alex

1218 (California) I purchased your Christmas diamond heist, got 3,000 spins and 5 pet foods out of Joker box, did not use any spins came back to play and 3,000 spins vanished. Would like my spins back please, or a refund of the over $50.00 I spent.
This happens alot and u take weeks to reply.
Thank you

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Case details

Status: Open
Company: Coin Master
Filed: 19 Dec 2019
Rating: 1/5
Desired resolution: Honestly would like a response within 24 hrs with missing spins returned or my money reimbursed. Thank you
Problem: Purchased spins vanished before use
About: Christmas game bundle
At stake: $50

Progress

Filed
Company notified
Company replied
Resolved

19 Dec 2019 Complaint filed and published
19 Dec 2019 Message from Bizzy: we notified Coin Master about this complaint.

See all 4,643 Coin Master complaints

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