Coin Master complaint: Unauthorized charges

Name: Unauthorized charges
Item: Coin Master
Rating: 1
Author: Meri

Open 24 Jun 2020 203 views Gaming

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Filed 24 Jun 2020 by Meri

It happened twice already, I was charged for purchases I did not make. I stopped playing the game. Yes, I used to purchase coins while playing the game. The problem is, now they charge me on random days, whenever they feel like it, and I have to file a complaint and request a refund from Apple, it’s ridiculous.

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Case details

Status: Open
Company: Coin Master
Filed: 24 Jun 2020
Rating: 1/5
Desired resolution: Stop charging me for the purchases I did not make, it’s not okay.
Problem: Charged for purchases not made
About: in-game purchases

Progress

Filed
Company notified
Company replied
Resolved

24 Jun 2020 Complaint filed and published
24 Jun 2020 Message from Bizzy: we notified Coin Master about this complaint.

See all 4,643 Coin Master complaints

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