Coin Master complaint: Unauthorized charge

Name: Unauthorized charge
Item: Coin Master
Rating: 1
Author: Tina

Open 26 Sep 2020 242 views Gaming

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Filed 26 Sep 2020 by Tina

T the game randomly charge me 99.99 for coins and I didn’t click on it,please that’s part of my rent money I need that back I couldn’t stop it I tried to stop it from happening and it went through that fast I’ve never spent that much on this game please that is my rent money

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Case details

Status: Open
Company: Coin Master
Filed: 26 Sep 2020
Rating: 1/5
Desired resolution: Put the money back on my card
Problem: Charged for in-game coins without clicking purchase
About: in-game coins
At stake: $99.99

Progress

Filed
Company notified
Company replied
Resolved

26 Sep 2020 Complaint filed and published
26 Sep 2020 Message from Bizzy: we notified Coin Master about this complaint.

See all 4,643 Coin Master complaints

Discussion

1 comment

Patty Ramirez 29 Sep 2020

I was also charged $99.99 on august 26 for $99.99 for coins i did not authorize. I have filed a dispute with Google Play, Coin Master and my bank.

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