Coin Master complaint: The game freezes alot

At first, I thought it was just my phone, but while I was at my sister’s she was playing coin master and her game froze on her, by the time it unfrozen her coins were gone and her property destroyed, than while I was at work a couple of my co workers had the same problem. I have spent a lot of money playing coin master, only to have the game to keep freezing on me, I just recently lost 5000 spins, and I had 512,457, or close to the last three numbers. When I tried to build my villiage, the game froze for over a hour, when I was able to play I was down to 246 coins, today I was playing and had close to 800,000 when I tried to finish my village once again the game froze for over a hour, by the time I was able to play I lost all my coins I had 4100 in spins I went down to 1800 in spins to get the 800,000 in coins only to lose it all, and my village once again destroyed. Myself, my sister and a few others are thinking on quilting and telling our friends why on facebook that we play against, because as you can see I have lost a lot of money because of losing my coins and spins. Can you help resolve this. I only play this game, I really don’t want to lose it, but I also don’t want to lose my money. My phone number is 740 381 4803. Thank you Juanita