Coin Master complaint: Takes the coin master money but cuts off and don’t give rewards

Every time I go on Coin Master I take my spins you give me something like three rate and then when I get it it will just cut off and go to my normal screen on my phone so I go back onto Coin Master but it takes the money but not give me to r every time I go on Coin Master I take my spins it will give me something like three raids and then when I get it it will just cut off and go to my normal screen on my phone so I go back onto Coin Master but it takes the money but not give me to the ward rewards And another one when I buy the boxes it will cut out and go to my normal screen so I will go back on it takes the money but not given me the boxes I have just done this 900 spin rewards I’ve done it five times over it keeps cutting out and then not giving it to me it’s actually starting to annoy me it’s been going on for over a week I love this game I don’t want to delete it but I think I might have to if it carries on please could you help me ge and another one when I buy the boxes it will cut out and go to my normal screen so I will go back on it takes the money but not given me the boxes I have just done this 900 spin rewards I’ve done it five times over it keeps cutting out and then not giving it to me it’s actually starting to annoy me it’s been going on for over a week I love this game and I don’t want to delete it but I think I might have to if it carries on please could you help me