Coin Master complaint: Spins and rewards

Name: Spins and rewards
Item: Coin Master
Rating: 1
Author: Princess mcnamara

Open 27 Jan 2020 383 views Gaming

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Filed 27 Jan 2020 by Princess mcnamara

Hi wondering if you can help me a few days ago I had 5652 cards to trade I woke up this morning with only 2400 cards and it’s making me select my own also a few days ago my connection was lost and didn’t receive my spins please could you assist me further with this I wouldn’t normally be bothered but Considering I sometimes pay for the game I’m quite annoyed kind regards

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Case details

Status: Open
Company: Coin Master
Filed: 27 Jan 2020
Rating: 1/5
Desired resolution: To be compensated
Problem: Trade cards disappeared, spins lost after connection drop
About: in-game trade cards

Progress

Filed
Company notified
Company replied
Resolved

27 Jan 2020 Complaint filed and published
27 Jan 2020 Message from Bizzy: we notified Coin Master about this complaint.

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