Filed 17 Sep 2020 by seve
my complaint about web platform being down for 5 days and has interfered with my gameplay losing me thousands of spin n gold cards n coins and when complained on numerous occasions i was getting fob off with rude insulting replies and on this current reply i was told We recommend that you consider seeking help from a mental health professional.well thats. really upset me as they are the ones needs to seek help not players as they are the ones messing gameplay up by shutting web platform down for days and not say why and then in emails saying u got to go out n buy ipadstablets and iphonessmart phone to play we are not all millionaires like staff at coin master so i have numerous times told to escalate to complaints department which i get told they dont have which is very wrong.
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