Coin Master complaint: Rewards not honoured

Name: Rewards not honoured
Item: Coin Master
Rating: 1
Author: Tracy

Open 1 Oct 2020 129 views Gaming

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Filed 1 Oct 2020 by Tracy

Hi, I’m rather upset I came 2nd place in tornament and never got my 3.6k spins or chest nothing. I’m so upset. The game loaded all the pop ups loaded and knocked reward prize out. I had 12000 spins already. I’m very annoyed considering how much I have spent on this game not to get my prize.
Regards
Tracy

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Case details

Status: Open
Company: Coin Master
Filed: 1 Oct 2020
Rating: 1/5
Desired resolution: Honour it
Problem: Second place tournament spins and chest not received
About: tournament prize

Progress

Filed
Company notified
Company replied
Resolved

1 Oct 2020 Complaint filed and published
1 Oct 2020 Message from Bizzy: we notified Coin Master about this complaint.

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