Coin Master complaint: Rewards disappearing

Name: Rewards disappearing
Item: Coin Master
Author: Herbie

Open 9 Jul 2021 126 views Gaming

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Filed 9 Jul 2021 by Herbie

Hi, I’ve had this happen to me at least three times, where the final tournament awards disappear after I finally complete them. I finally just earned all the points for the final reward in “The clown tournament” and the second I do the reward presents disappear! It’s unbelievable. Not only has it happened once it’s happened at least 3 time. I’m genuinely angry.

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Case details

Status: Open
Company: Coin Master
Filed: 9 Jul 2021
Desired resolution: Give me the reward, which was 1500 spins. I’ve paid money for this game and they’re always doing sneaky stuff like this.
Problem: Tournament rewards disappear on completion
About: game tournament reward

Progress

Filed
Company notified
Company replied
Resolved

9 Jul 2021 Complaint filed and published
9 Jul 2021 Message from Bizzy: we notified Coin Master about this complaint.

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