Coin Master complaint: Rewards

Name: Rewards
Item: Coin Master
Rating: 1
Author: Angie

Open 6 Nov 2019 403 views Gaming

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Filed 6 Nov 2019 by Angie

I brought the lucky pack it gave me my 900 spins money but then crashed, when I loaded it back up all my coins money had gone but still took my £17.99

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Case details

Status: Open
Company: Coin Master
Filed: 6 Nov 2019
Rating: 1/5
Desired resolution: Can I have a refund please
Problem: Paid pack lost after game crash
About: in-game lucky pack
At stake: £17.99

Progress

Filed
Company notified
Company replied
Resolved

6 Nov 2019 Complaint filed and published
6 Nov 2019 Message from Bizzy: we notified Coin Master about this complaint.

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