Coin Master complaint: Refused refund

Name: Refused refund
Item: Coin Master
Author: Lyndsey

Open 25 Aug 2021 139 views Gaming

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Filed 25 Aug 2021 by Lyndsey

I’m really disappointed in this app my child used coin master to play the game but had paid for things on there to to the total of £194.23 pence witch was for new school uniforms witch I can now no longer get its sad that you refused refunds for such a lot of money that’s a 6 year old had purchased I will be taking this further it’s disgusting.

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Case details

Status: Open
Company: Coin Master
Filed: 25 Aug 2021
Desired resolution: By refunding me my money back she's a child for god sake .
Problem: Refund refused for child's purchases
About: in-app purchases
At stake: £194.23

Progress

Filed
Company notified
Company replied
Resolved

25 Aug 2021 Complaint filed and published
25 Aug 2021 Message from Bizzy: we notified Coin Master about this complaint.

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