Coin Master complaint: Refund

Complaint from Mackenzie thomson reported on 28 September 2020 about Coin Master

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My complaint:

My 3 Yr old daughter purchased 3k spins for 39.99 by accident. I have emailed looking for the refund as I can no longer play the game until they take the 3k spins of my account. This happened last week.

Suggested solution:

Respond to my numerous emails and refund as quickly as possible as I cannot afford to pay the 39.99 which has been billed to my monthly phone contract due tomorrow

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