Coin Master complaint: Received an old card in Tribal Quest

Name: Received an old card in Tribal Quest
Item: Coin Master
Author: Sandra

Open 15 Jul 2021 190 views Gaming

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Filed 15 Jul 2021 by Sandra

I won a chest with a new card in both Viking Quest (11.07.2021) and in Tribal Quest (16.07.2021) and I got old cards instead of a new ones (I have new sets opened for a long time). Screenshots from the game in the attached file.

Coin Master complaint: Received an old card in Tribal Quest — Photo Sandra uploaded with this complaint

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Case details

Status: Open
Company: Coin Master
Filed: 15 Jul 2021
Desired resolution: Sending NEW cards from sets
Problem: Chest gave old cards instead of new
About: game chest cards

Progress

Filed
Company notified
Company replied
Resolved

15 Jul 2021 Complaint filed and published
15 Jul 2021 Message from Bizzy: we notified Coin Master about this complaint.

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