Coin Master complaint: Re log in go guest account

Name: Re log in go guest account
Item: Coin Master
Rating: 1
Author: Guest_99126

Open 21 Feb 2020 476 views Gaming

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Filed 21 Feb 2020 by Guest_99126

My son has been paying coin master as a guest account, he tried connecting it to his dads facebook so I could send him cards but his dad has previously had a coin master account so now he is linked to that. He had got quite far so upset about losing it. Please can you advise

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Case details

Status: Open
Company: Coin Master
Filed: 21 Feb 2020
Rating: 1/5
Desired resolution: Advice on if it can be resolved
Problem: Child's progress lost after linking wrong account
About: guest game account

Progress

Filed
Company notified
Company replied
Resolved

21 Feb 2020 Complaint filed and published
21 Feb 2020 Message from Bizzy: we notified Coin Master about this complaint.

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