My complaint:
Evening i contact you with regards to what i thought was a free game on the play store some how through playing the game I have noticed some £300 gone from my bank account the last 3 days. I thoughtbthe packs come from coins you won. This is connected to my Facebook page with his email google play states they cant refund I need to contact the developer. Please remove the game data and details you have and delete the acvount and refund the money. If not please advise who regulates your service and I shall take my complaint to them. I look forward to a response.
Suggested solution:
Refund all. Purchases and ckose the account and remive aall personal data.