Coin Master complaint: purchase i made

Name: purchase i made
Item: Coin Master
Rating: 1
Author: KINGTEE

Open 1 Dec 2019 417 views Gaming

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Filed 1 Dec 2019 by KINGTEE

Diamond Heist… I made a purchase for the 2.99 deal and I received my coins and spins and once I hit the spin button and all my spins once on x2 and the game went blank and all my spins was gone…I was about to beat THE JOKER game…I’m very upset right now…This would been the second time I won the joker game…IM very mad right now

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Case details

Status: Open
Company: Coin Master
Filed: 1 Dec 2019
Rating: 1/5
Desired resolution: A refund of all my spins and a joker card
Problem: Purchased spins gone after game went blank
About: in-game spins
At stake: $2.99

Progress

Filed
Company notified
Company replied
Resolved

1 Dec 2019 Complaint filed and published
1 Dec 2019 Message from Bizzy: we notified Coin Master about this complaint.

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