Complaint: Purchase and Gameplay

on 05 November 2020 about Coin Master in category Gaming

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My complaint:

Today I bought the 300 spins a for 4.99 and realized it took 9.52$ off of my card. Also I bought the spins because I ran out and I was 2 hammers away from receiving the 750 spins for 55 hammers. Every time I got 3 of the hammers in a row it would say my connection was lost. So I closed the application and reopened it and it just stopped working completely. I know the event is probably over by now but I wouldn’t have bought the spins if I knew the app was going to crash on me and I wouldn’t be able to receive the reward.

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Justified complaint?

Suggested solution:

I’d like to get refunded or get my spins please.

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