Coin Master complaint: Prize winning

Name: Prize winning
Item: Coin Master
Rating: 1
Author: Patrick

Open 4 Oct 2020 156 views Gaming

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Filed 4 Oct 2020 by Patrick

Hi
Please see in the photo attached, I was near getting my 900 free spins, too find it was gone, this has left me very frustrated, while I really enjoy playing the game, this wasn’t the first time it happen too me, I feel the game is aimed too buy extra stuff all the time, and as my kids play it a lot I really dont mind its family friendly.

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Case details

Status: Open
Company: Coin Master
Filed: 4 Oct 2020
Rating: 1/5
Desired resolution: Give me my 900 spins, and don't be changing the prize so fast, sum people are not in the financial positions to buy add ons.
Problem: Prize changed before spins could be won
About: game spins

Progress

Filed
Company notified
Company replied
Resolved

4 Oct 2020 Complaint filed and published
4 Oct 2020 Message from Bizzy: we notified Coin Master about this complaint.

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