Coin Master complaint: Pay for something but don’t get the rewards

Name: Pay for something but don't get the rewards
Item: Coin Master
Rating: 1
Author: Syll19450

Open 24 Jun 2020 264 views Gaming

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Filed 24 Jun 2020 by Syll19450

Today I made a purchase of 4.79 euros, the purchase failed but the money has been taken from my account! how can I get my money back?
hope you can help me with this because i’m not paying for nothing.

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Case details

Status: Open
Company: Coin Master
Filed: 24 Jun 2020
Rating: 1/5
Desired resolution: I want my money back, or get the things where i payed for!!
Problem: Purchase failed, money still taken
About: in-app purchase
At stake: €4.79

Progress

Filed
Company notified
Company replied
Resolved

24 Jun 2020 Complaint filed and published
24 Jun 2020 Message from Bizzy: we notified Coin Master about this complaint.

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