Coin Master complaint: over charging

Name: over charging
Item: Coin Master
Author: Denice

Open 28 Aug 2021 110 views Gaming

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Filed 28 Aug 2021 by Denice

My internet was going out so when I purchase to 499 package with the free chess it kept cutting out and when I looked at my bank statement it charge me three times in a row can I get refunded please

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Case details

Status: Open
Company: Coin Master
Filed: 28 Aug 2021
Desired resolution: I feel I should be refunded and given a bonus of a couple thousand spins
Problem: Charged three times for one purchase
About: in-game purchase

Progress

Filed
Company notified
Company replied
Resolved

28 Aug 2021 Complaint filed and published
28 Aug 2021 Message from Bizzy: we notified Coin Master about this complaint.

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