Coin Master complaint: Not spins recieved when friends joined

I had had 5 people join coinmaster because of my invite. I did not receive spins for 4 of them so far now. I emailed coinmaster to ask why they hadn’t gone through and provided all details to them that I could as I have 5000 friends and sent the invite to alot. I only took account of 1 notification via screenshot as the notifications are on coinmaster and therefore not saved. The 3 was when they had an offer on for 75% and the only just today had 120 spins on too of what you get normally when they join. So I spoke to someone via email and they refused to help me. I told them my issue and that I hadn’t received anything and why they wouldn’t send me the spins I was owed. They told me that unfortunately they reached a conclusion that they wouldn’t do anything about it. Absolutely disgusting. I have spent a fortune on this game and invited my fans and friends to play and this is how I am treated! Your happy to take my money but not happy to give what I am entitled to in regards tj your game and rules, Which were all followed. I will be posting this on all forums. Beyond appalled