Coin Master complaint: Not receiving tournaments prize coin master

Complaint from Larryrio reported on 19 October 2020 about Coin Master

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My complaint:

Playing the game you try and get top spot for winning the tournaments, in each game. I was at the top all the way, with another person behind me by 200 points. I had 5510 right up to the end. When the game finished as I watch it he she took top spot in the last second on the same points 5510. I didn’t get the top prize. I spend loads on this game and disappointment to say the least, see photo attached

Suggested solution:

They should honour the prize for top spot because we had the same points no second place at all.
If this is not sorted, I’ll take the matter futher.

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