Coin Master complaint: Not receiving spins

Complaint from Carol savage reported on 16 February 2020 about Coin Master

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

This last offer was when you complete your village you get 1000 spins so many xp’s and some coins well I got the coins I got the XP I never received my 1000 spins and I really think that’s wrong I think you guys could to give me my thousand Spence you gave me all the rest but except my thousand spins I spend a lot of money playing this game if you look at my account you can see the money that I spend and I don’t think it’s fair to us that you promote 1000 spins and you don’t get them I would like for you guys to give me my thousand spins I sent you numerous emails I have not heard anything back also I have made complaints on complaint biz to try and get this resolved

Suggested solution:

The company should give me my thousand spins just like the promotion said .. once you finish your village and I did finish my Village I was supposed to receive 1000 spins some XP points and some coins.. well I received my XP points.. I receive my coins.. I never received my 1000 spins. Like the promotion says I have not played the game since then because I'm really disgusted and ready to uninstall this game again I have made a complaint about this issue or complaint beers

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Message from Bizzy from Complain.biz

4 years ago - We have posted a tweet about your new complaint about Coin Master

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