Coin Master complaint: Not enough Gold Cards

Complaint from Littlebit403 reported on 12 January 2020 about Coin Master

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

I have purchased chest after chest and have paid a lot of money and yet out of 37 card collections I have only 10 card collections complete. When trading cards, I trade 25 cards to obtain 4 or 8 cards and not one of them is a Gold Card. I will keep getting back the same cards I traded in. That should not be. I Iove the game, but am spending tooo muuuch money and not able to complete islands. I think you Need to rethink on how you are giving out prizes before others like myself say time to move on to other games. Thank you for listening to my complaint.

Suggested solution:

Please give more Gold Cards to me. Lower the cost on islands as we are getting into billions and feel it will be into trillions before long. Larger amount of daily spins 25 spins is not enough to do much. Have more specials with larger amount of spins and coins for 99 cent deals. I would probably play a lot more. Again thank you for listening.

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