Coin Master complaint: Non-Remittance of Gift won

Name: Non-Remittance of Gift won
Item: Coin Master
Rating: 1
Author: Adeleke

Open 24 Oct 2020 170 views Gaming

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Filed 24 Oct 2020 by Adeleke

During the last event, all the gifts won during the Pumpkin Smash Tournament was not added to my account. Both coins in Billions and Thousands of spins. The page froze, my spins wiped and nothing was given to me.

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Case details

Status: Open
Company: Coin Master
Filed: 24 Oct 2020
Rating: 1/5
Desired resolution: I want the team to look into this and refund all my spins and as well as my coins.
Problem: Tournament winnings not added to account
About: tournament rewards

Progress

Filed
Company notified
Company replied
Resolved

24 Oct 2020 Complaint filed and published
24 Oct 2020 Message from Bizzy: we notified Coin Master about this complaint.

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