Coin Master complaint: No spins received after win

Name: No spins received after win
Item: Coin Master
Rating: 1
Author: Kate

Open 28 Sep 2020 112 views Gaming

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Filed 28 Sep 2020 by Kate

I was playing in the tournament and I was close to winning 8000 spins so I purchased 2 packs to help me closer which it did as I was successful and won them. Which it told me I did but I never received them.

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Case details

Status: Open
Company: Coin Master
Filed: 28 Sep 2020
Rating: 1/5
Desired resolution: I want my 8000 spins and my money back (14.98)
Problem: Tournament spins won but never received
About: tournament spins

Progress

Filed
Company notified
Company replied
Resolved

28 Sep 2020 Complaint filed and published
28 Sep 2020 Message from Bizzy: we notified Coin Master about this complaint.

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