Coin Master complaint: No game, no money

Name: No game, no money
Item: Coin Master
Author: Edgaras

Open 15 Feb 2021 182 views Gaming

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Filed 15 Feb 2021 by Edgaras

Hello, I was playing this game about for a week and I did enjoy it, also I did spend a lot money for it.
The main problem is that after uninstall the app from google play store and installing again the game was fresh with 0 level.

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Case details

Status: Open
Company: Coin Master
Filed: 15 Feb 2021
Desired resolution: I would be happy if they will restore my account with everything I had, or would send refunds to my bank account. Thank you!!!
Problem: Progress lost after reinstalling game
About: game progress

Progress

Filed
Company notified
Company replied
Resolved

15 Feb 2021 Complaint filed and published
15 Feb 2021 Message from Bizzy: we notified Coin Master about this complaint.

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