Coin Master complaint: New cards on chest

Complaint from Raffaella Stella macor reported on 29 May 2021 about Coin Master

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My complaint:

I have been playing for a while and what I’m complaining about is I usually use my coin money to buy chests so that I can get new cards but lately I have use about 10 to 20 billion on chests and I didn’t get not even one new card. What is that about? I feel like it shouldn’t be like that.

Suggested solution:

I think they should solve this to the extent of how much money you waste like 2 billions or more maybe get more new cards. I don’t think it’s fair to use this much coin money and not get not even one new card.

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