Coin Master complaint: My Account is switched
Filed 6 Jul 2020 by Eunice
Hello, I have raised a ticket about my complaint to your online. I haven’t received any email from your end. Yesterday’s July 6th, when playing my coin master through my mobile, there was a connection error for several times and thought it was only my wifi issue. Then i noticed that my name was changed suddenly to Cecilia and my level became lower than where I was. My previous level was around 1800 plus and was changed to 971. All the levels I worked hard to achieved was lost. And i wrote few times for this issue and none het back to me. I have also raised some ticket that July 2nd I have purchased spins online for $2.98 billed to my Itunes but actually that day I didn’t purchased anything. Kindly look through this matter as my friends feedback to me that they’re seeing me in a different level and name too.
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