Coin Master complaint: Money charge

Name: Money charge
Item: Coin Master
Rating: 1
Author: MKelly1

Open 5 Mar 2020 353 views Gaming

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Filed 5 Mar 2020 by MKelly1

Coin master has charges of £290 for extras that I did not want. I have been in hospital very sick when these charges were added which I was not aware of until I got out I am extremely worried of how this happened when it was not me that done this.

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Case details

Status: Open
Company: Coin Master
Filed: 5 Mar 2020
Rating: 1/5
Desired resolution: I believe the company should take the charges off because it was not me that authorised them to charge me that amount of money. I need it resolved asap!
Problem: Charges added while in hospital, not authorised
About: in-game extras
At stake: £290

Progress

Filed
Company notified
Company replied
Resolved

5 Mar 2020 Complaint filed and published
5 Mar 2020 Message from Bizzy: we notified Coin Master about this complaint.

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