Coin Master complaint: Merry Christmas Magic Tornaments Milestone Rewards

I have completed the merry Christmas magic tournament milestone Rewards. I was in the number one spot with only 34 minutes left after I had already finished the tournament and the Milestone bar for the last gift of 2300 spins. The freakin bar froze. After I made attempts to fix this issue myself the bar completely disappears even the bar which shows that you have completed the whole milestone. I was going to take the 2300 spins and use it to finish Mania which would have rewarded me a token along with a chest with more spins. I took several screenshots of this issue to no avail 2 customer service rep in coin Master refused to reward me for these endgame errors. This pisses me off because I am a longtime player of this game and I spend lots of money supporting this game to only be told that I was wrong and that I was rewarded when my screenshots clearly shows that I was not and that the game has errors that they do not fix. I just want my reward so at this point I will no longer spend a dime in coin master until they treat their players fairly.