Coin Master complaint: Lost over 1,000 spins.

Name: Lost over 1,000 spins.
Item: Coin Master
Rating: 1
Author: ACline1825

Open 12 Dec 2019 532 views Gaming

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Filed 12 Dec 2019 by ACline1825

I played the raid event and got up to 500 of the Christmas ornaments to be able to collect 1,100 spins. I collected them but when I went to raise my bet, they disappeared. It showed I only had 3 spins left. I love the game and really hope the issue can get fixed. Thanks.

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Case details

Status: Open
Company: Coin Master
Filed: 12 Dec 2019
Rating: 1/5
Desired resolution: I just want to get back what I played and won, which was 1,100 spins. I would be happy.

Progress

Filed
Company notified
Company replied
Resolved

12 Dec 2019 Complaint filed and published
12 Dec 2019 Message from Bizzy: we notified Coin Master about this complaint.

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