Coin Master complaint: Lost coins and spins

Name: Lost coins and spins
Item: Coin Master
Rating: 1
Author: Ethan

Open 15 Sep 2020 176 views Gaming

Filed 15 Sep 2020 by Ethan

Lost close to 1K spins, coins went to 0 and Im close to hitting a target and gaining rewards that I would have easily achieved with the spins I had.

Also Some rewards gained while the app kept crashing were lost.

Their customer service is shocking

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Case details

Status: Open
Company: Coin Master
Filed: 15 Sep 2020
Rating: 1/5
Desired resolution: In an ideal world they should replenish all lost rewards, coins and spins. However I can see how this would be hard for them to calculate. But the poultry 100 spins I received as a sorry for issues with the app felt more like a kick in the teeth Than a reprieve.
Problem: App crashes caused lost spins and coins
About: game spins and coins

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