Complaint: Lost coins and spins

on 15 September 2020 about Coin Master in category Gaming

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My complaint:

Lost close to 1K spins, coins went to 0 and Im close to hitting a target and gaining rewards that I would have easily achieved with the spins I had.

Also Some rewards gained while the app kept crashing were lost.

Their customer service is shocking

0 0 vote
Justified complaint?

Suggested solution:

In an ideal world they should replenish all lost rewards, coins and spins. However I can see how this would be hard for them to calculate.

But the poultry 100 spins I received as a sorry for issues with the app felt more like a kick in the teeth
Than a reprieve.

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