Coin Master complaint: Loss

Name: Loss
Item: Coin Master
Rating: 2
Author: Joanna oliver

Open 19 Apr 2020 337 views Gaming

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Filed 19 Apr 2020 by Joanna oliver

I had a raid which then threw me out, lost my spins getting to the raid and no coins and then 10 minutes later it did exactly the same. Contacted support and just because they couldn’t find an issue I got no compensation for it, lost spins and coins plus the chance to complete vikings quest! So angry and won’t be playing anymore

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Case details

Status: Open
Company: Coin Master
Filed: 19 Apr 2020
Rating: 2/5
Desired resolution: Compensation for what I lost out on, spins, coins for raids and the loss from not being able to finish vikings quest for helpful roger gold card and 5,000 spins
Problem: Game crashes lost spins, no compensation
About: in-game spins

Progress

Filed
Company notified
Company replied
Resolved

19 Apr 2020 Complaint filed and published
19 Apr 2020 Message from Bizzy: we notified Coin Master about this complaint.

See all 4,643 Coin Master complaints

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