Coin Master complaint: Loss of 19900 stars

Name: Loss of 19900 stars
Item: Coin Master
Rating: 1
Author: Connie

Open 5 Sep 2021 142 views Gaming

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Filed 5 Sep 2021 by Connie

I was close to 20,000 to receive 20,000 spins then it started over. I put on a complaint to get it fixed immediately. I was in 12th place. Due to the loss of all those spins it has messed up a lot of loss I have purchased almost $50.00 to keep playing because if not loss I would not have to purchase more spins.

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Case details

Status: Open
Company: Coin Master
Filed: 5 Sep 2021
Rating: 1/5
Desired resolution: Coin Masters needs to pay me the 20,000 spins plus grant me 50,000 more I have lost so much more on. I ended up in 18th. I was in 12th when this happened. My cards received probably even lost a joker . If this doesn't get resolved I will not spend another penny on this game.
Problem: Event progress reset before reward
About: in-game event progress
At stake: $50

Progress

Filed
Company notified
Company replied
Resolved

5 Sep 2021 Complaint filed and published
5 Sep 2021 Message from Bizzy: we notified Coin Master about this complaint.

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