Coin Master complaint: Issue with village

Name: Issue with village
Item: Coin Master
Rating: 1
Author: Deborahhughe

Open 31 Mar 2020 290 views Gaming

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Filed 31 Mar 2020 by Deborahhughe

This morning I completed my village on level 136 New York. I completed the village and got my spins however after using my final spins I saw that my village has automatically gone to level 137 leaving me with only one thing to buy even though I never started level 137 village. When I went on it a few hours later it has put me back to wanting to build the last thing on level 136

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Case details

Status: Open
Company: Coin Master
Filed: 31 Mar 2020
Rating: 1/5
Desired resolution: I would like it if you could move me back to level 137 thank you.
Problem: Village moved levels unexpectedly
About: game village level

Progress

Filed
Company notified
Company replied
Resolved

31 Mar 2020 Complaint filed and published
31 Mar 2020 Message from Bizzy: we notified Coin Master about this complaint.

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