Filed 27 Jan 2020 by Drago Wilson
On 1262020 at 10:20 mountain time I had a Joker towards completing card sets. I chose to complete the Creatures set in which I only needed the firebird card. Instead Coin Master completed the Items set and I was given a lesser bonus. I am lodging this complaint through complain.biz. I have many months, and dollars in this game and expect Coin Master to have a better way of doing business.
This is the third time Coin Master has taken spins, and coins which I was due and not awarded the correct bonus. I have previously filed complaints with Coin Master and nothing was ever done to correct their mistakes. Perhaps filing a complaint through Complain.biz. will do some good. It is not uncommon for me to spend $50 per month on this game as I truly do enjoy it, but if this issue is not corrected, and remedied then Coin Master has seen the last of my time, and money.
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