Coin Master complaint: I need help getting my account back.

Name: I need help getting my account back.
Item: Coin Master
Rating: 2
Author: Taylor

Open 26 Aug 2020 248 views Gaming

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Filed 26 Aug 2020 by Taylor

Did the update recently and when I went back on the app it had restored all my levels and coins. I spent good money on this game and now that’s all wasted.

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Case details

Status: Open
Company: Coin Master
Filed: 26 Aug 2020
Rating: 2/5
Desired resolution: I would like them to restore my levels and coins and spins as I had a lot. But the main thing is getting my levels back.
Problem: Levels and coins lost after app update
About: game progress

Progress

Filed
Company notified
Company replied
Resolved

26 Aug 2020 Complaint filed and published
26 Aug 2020 Message from Bizzy: we notified Coin Master about this complaint.

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