Coin Master complaint: I lost 1000 spins

Name: I lost 1000 spins
Item: Coin Master
Rating: 1
Author: Michael Baltazar

Open 5 Jul 2020 227 views Gaming

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Filed 5 Jul 2020 by Michael Baltazar

Hello, I completed a set of cards and won 1000 spins, but the game lost connection multiple times and I have a strong internet connection and When the game started running again I lost my 1000 spins

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Case details

Status: Open
Company: Coin Master
Filed: 5 Jul 2020
Rating: 1/5
Desired resolution: Give the 1000 spins back
Problem: Won spins lost after connection drops
About: mobile game

Progress

Filed
Company notified
Company replied
Resolved

5 Jul 2020 Complaint filed and published
5 Jul 2020 Message from Bizzy: we notified Coin Master about this complaint.

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